When shopping for a new policy or updating your current coverage, asking the right questions can help you make informed decisions. Knowing the types of coverages available, potential discounts, claims procedures, and policy limits ensures you’re properly protected without overpaying.
Key Takeaways
- Understand what coverages and discounts your insurer offers.
- Learn about policy limits, deductibles, and unique programs.
- Know the claims process to ensure fast, hassle-free service.
Frequently Asked Questions to Ask Your Auto Insurance Company
1. What types of coverage do you offer?
Most auto insurers provide standard coverages such as:
- Liability coverage
- Comprehensive coverage
- Collision coverage
Some insurers offer additional protections. For example, Progressive has a Vehicle Protection Plan for major system failures on newer vehicles and the Deductible Savings Bank® that rewards claim-free driving. Ask about unique programs that may provide extra coverage or savings.
2. What are the policy limits and deductibles?
- Policy limits determine how much your insurance will pay for claims like liability, uninsured motorist, medical payments, or personal injury protection. Minimum limits are usually set by state law, while maximum limits vary by insurer.
- Deductibles apply to comprehensive and collision coverage and represent your out-of-pocket costs per claim. Deductibles typically range from $100 to $2,000 depending on your policy.
3. Are there any discounts available?
Discounts can lower your premiums significantly. Common savings include:
- Bundling home and auto insurance
- Setting up automatic payments
- Choosing paperless billing
- Usage-based programs (e.g., Progressive’s Snapshot®, which personalizes rates based on driving behavior)
Always ask about any additional programs or promotions that may reduce your rates further.
4. What is the claims process like?
Ask how claims can be filed—via app, online, or by phone. Check customer reviews to see if the insurer handles claims efficiently. A smooth, transparent claims process is critical for peace of mind if an accident occurs.
Bottom Line
Asking the right questions ensures you get auto insurance coverage that fits your needs and budget. Don’t just focus on the monthly premium—understand your coverages, limits, discounts, and claims procedures to make the best choice for your vehicle and lifestyle.
